Sometimes we may need to get instant access to your machine for speed or simply due to logistics. GSF has the technology to work securely with you, and any other people located in different physical locations, across diverse network environments allowing us to solve your problems from a remote location.
So whether it's at home or at work we will be able to see your screen and control the mouse and keyboard on a remote computer using VNC (Virtual Network Computing). It is as if we are working by your side at your computer – it feels a bit weird but can get the job done quickly if it's something simple!
Just think, access to an IT expert when your PC goes wrong on holiday or away from your usual location – how cool is that!